RoboHelp 8 & Baggage File indexing 2nd July 2009 (Thursday)
Posted by Colum McAndrew in RoboHelp.Tags: PDFs, build tags, Baggage files, Word Files, Conditional build tags, baggage, SALldxSvc12.XML, Word
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A short while ago I got to wondering whether we could apply a conditional build tag to baggage files. The problem was that we had PDFs as part of our help that was a printed version of certain parts of our documentation. This was a problem for us as we found that users were getting two hits when they searched for a keyword that was in both a topic and the PDF.
Thanks to Tulika Garg at Adobe I unearthed a workaround. In the RoboHelp install folder is a file called SALldxSvc12.XML. It contains a list of all the baggage file types that are indexed by RoboHelp 8. So the easy workaround is:
- Backup the SALldxSvc12.XML file.
- Delete the <Type Ext=”.pdf”/> line.
- Restart RoboHelp.
By removing the line, no PDF baggage files are indexed in the search. The same workaround can be applied to the other file types listed in the file. However do not attempt to add file types to the file that were not originally there. This will not work and may cause your project to fail.
Hi Colum — we are having that exact problem and this seems like a perfect solution. The only problem is that I cannot find the SALldxSvc12.XML file. I searched my entire c: drive and cannot locate it. Where is this located?
Thanks!
Hi Aimee. I’ve looked into this and have found the file at the following location on my laptop which has Vista:
C:\Program Files\Adobe\Technical Communications Suite\Adobe RoboHelp 8\RoboHTML\SALldxSvc12.XML
I’ve also checked on a Windows XP PC and like you can’t find the file. Are you also on XP? I’m going to do another check later today on an XP PC to see if the file is called something else. I’ll report back when I have more info.